Performance Deep Dive

Twin Rocks Water

What's happening and what we're doing about it

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First Things First

Your Reports Are Coming

Starting this Monday, you'll receive a weekly performance report every Monday morning — plus a monthly reconciliation report on the 1st of each month that catches any late-closing deals. Automated, on schedule, no need to ask.

The Trend

Closes by 2-Week Period

4 periods ago 250 closes
3 periods ago 245 closes
2 periods ago 232 closes
Last 2 weeks 199 closes

51 fewer closes over 6 weeks — let's look at why

What Changed

Two Things Happened at Once

Around the same time, we made two changes: launched the North Jersey Google campaign (shifting budget from the proven SGM campaign) and tightened Meta targeting to top 50% income households. Both changes hit simultaneously, which is why we're now separating the data to see what's actually driving the dip.

Google Ads — Budget Shift

Where the Money Moved

SGM Water Delivery

$7,330 Feb 10–23
$6,194 Feb 24–Mar 9
$3,622 Mar 10–23

North NJ Search

$0 Feb 10–23
$990 Feb 24–Mar 9
$3,643 Mar 10–23

SGM spend cut in half as North NJ scaled up — SGM was your proven closer

North Jersey

How Is North NJ Performing?

Clicks (last 2 wks) 401
Conversions 67
Conversion Rate 16.7%
Cost per Click $9.08
Spend (last 2 wks) $3,643

North NJ is converting well — but it's a new market that needs time to build close volume

The Key Insight

New Territory vs. Proven Territory

North NJ is generating leads at a solid conversion rate (16.7%), but it's a brand new market — people there don't know Twin Rocks yet. Meanwhile, your SGM campaign was your proven money-maker getting cut in half. The close drop likely comes from spending less in the territory where you already have brand recognition and a sales track record.

Meta Ads

Facebook Changes

Previous Spend (2 wks) $1,395
Current Spend (2 wks) $996
Spend Change ↓ 29%
Top 50% Targeting Active since ~Mar 10
Leads (since change) 25 in 2 weeks

Meta spend dropped and targeting narrowed — fewer but potentially higher quality leads

Our Recommendation

What We Should Do

📊 Restore SGM budget

Shift spend back to the proven SGM campaign — this was your #1 closer and it got cut in half

🔬 Keep North NJ, but smaller

Don't kill it — the conversion rate is strong. Run it at a lower budget while the market warms up

📱 Give Meta targeting 2 more weeks

Top 50% is still new — need more data before deciding. Leads are showing up now

📈 Weekly reports start Monday

You'll see every change reflected in real data, every week, no guessing

Next Steps

The Plan

1

Rebalance Google budget this week

2

First weekly report Monday Mar 30

3

Evaluate North NJ at 30-day mark

4

Monthly reconciliation Apr 1

The dip is explainable and fixable. We shifted budget from what was working to test a new market — now we'll rebalance. You'll have weekly visibility going forward so nothing catches you off guard.

Digilign — Marketing Systems that Deliver